The Warrens Medical Centre

West Wirral Group Practice, Arrowe Park Road, Wirral, Merseyside, CH49 5PL

Telephone: 0151 909 2474

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Patchs Telephone Assistant

Posted on May 15th, 2024

At West Wirral Group Practice we are always seeking ways to enhance your experience and provide seamless healthcare. We’re thrilled to introduce the Patchs Telephone Assistant, which is designed to make your access to our GP surgery more efficient and less time-consuming.
๐–๐ก๐š๐ญ ๐ข๐ฌ ๐ญ๐ก๐ž ๐ฉ๐š๐ญ๐œ๐ก๐ฌ ๐ญ๐ž๐ฅ๐ž๐ฉ๐ก๐จ๐ง๐ž ๐š๐ฌ๐ฌ๐ข๐ฌ๐ญ๐š๐ง๐ญ?
The Patchs Telephone Assistant allows you to telephone us without the hassle of waiting in long phone queues. You leave a voice message detailing your request and without needing to wait to speak to a receptionist.
๐‡๐จ๐ฐ ๐๐จ๐ž๐ฌ ๐ข๐ญ ๐ฐ๐จ๐ซ๐ค?
-Call the Practice: Dial our usual telephone number.
-Choose the Option: Select the Patchs Telephone Assistant.
-Answer a few questions: Tell the system a few details such as your date of birth and name so it can identify you.
-Leave Your Message: Describe your medical request or concern.
-We Take Over: We review your message and get back to you as soon as possible.
๐‡๐จ๐ฐ ๐๐จ๐ž๐ฌ ๐ญ๐ก๐ข๐ฌ ๐ก๐ž๐ฅ๐ฉ ๐ฒ๐จ๐ฎ?
โ€ข Quick: You donโ€™t have to wait on hold.
โ€ข Easy: Just answer a few simple questions using your voice.
โ€ข Accessible: Ideal for those who find online platforms challenging.
We are excited about this new service and believe it will greatly enhance your experience with us.

Opening Times

  • Monday
    08:00am to 06:30pm
    (phone lines close at 6pm)
  • Tuesday
    08:00am to 06:30pm
    (phone lines close at 6pm)
  • Wednesday
    08:00am to 06:30pm
    (phone lines close at 6pm)
  • Thursday
    08:00am to 06:30pm
    (phone lines close at 6pm)
  • Friday
    08:00am to 06:30pm
    (phone lines close at 6pm)
  • Saturday
  • Sunday
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