The Warrens Medical Centre
West Wirral Group Practice, Arrowe Park Road, Wirral, Merseyside, CH49 5PL
Telephone: 0151 909 2474
Sorry, we're closed
IMPORTANT NOTICE The Living Well Service Prescription Telephone Line New Hours Patchs Telephone Assistant Staff Training
Patchs Telephone Assistant
At West Wirral Group Practice we are always seeking ways to enhance your experience and provide seamless healthcare. We’re thrilled to introduce the Patchs Telephone Assistant, which is designed to make your access to our GP surgery more efficient and less time-consuming.
๐๐ก๐๐ญ ๐ข๐ฌ ๐ญ๐ก๐ ๐ฉ๐๐ญ๐๐ก๐ฌ ๐ญ๐๐ฅ๐๐ฉ๐ก๐จ๐ง๐ ๐๐ฌ๐ฌ๐ข๐ฌ๐ญ๐๐ง๐ญ?
The Patchs Telephone Assistant allows you to telephone us without the hassle of waiting in long phone queues. You leave a voice message detailing your request and without needing to wait to speak to a receptionist.
๐๐จ๐ฐ ๐๐จ๐๐ฌ ๐ข๐ญ ๐ฐ๐จ๐ซ๐ค?
-Call the Practice: Dial our usual telephone number.
-Choose the Option: Select the Patchs Telephone Assistant.
-Answer a few questions: Tell the system a few details such as your date of birth and name so it can identify you.
-Leave Your Message: Describe your medical request or concern.
-We Take Over: We review your message and get back to you as soon as possible.
๐๐จ๐ฐ ๐๐จ๐๐ฌ ๐ญ๐ก๐ข๐ฌ ๐ก๐๐ฅ๐ฉ ๐ฒ๐จ๐ฎ?
โข Quick: You donโt have to wait on hold.
โข Easy: Just answer a few simple questions using your voice.
โข Accessible: Ideal for those who find online platforms challenging.
We are excited about this new service and believe it will greatly enhance your experience with us.
Opening Times
- Monday
08:00am to 06:30pm
(phone lines close at 6pm) - Tuesday
08:00am to 06:30pm
(phone lines close at 6pm) - Wednesday
08:00am to 06:30pm
(phone lines close at 6pm) - Thursday
08:00am to 06:30pm
(phone lines close at 6pm) - Friday
08:00am to 06:30pm
(phone lines close at 6pm) - Saturday
CLOSED - Sunday
CLOSED
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